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Post Date 3/19/2014 
Title Application Support Engineer 
Pay Rate Market 
Length 6-9 Months 
Location Chicago, IL 
Description APPLICATION SUPPORT ENGINEER

Contract to hire

production application stack a priority.
In coordination with your team, you will be supporting Web Sites, back-end processes, integrations to partner systems as well as provide the business with on-demand ad-hoc data requests and analysis.
• You will triage, communicate status, and drive resolution for issues with the iDine.com website, our partner websites, as well as the tools and backend systems that support our entire Rewards Program
• You will carry out root cause analysis of incidents after they’ve been resolved and provide the development team with feedback in the form of debugging information which they can use to make more permanent fixes
• Supporting the business and the Agile Development teams, you will assist with their functional understanding of the production system as it works
• Working regularly with the Development Team, you will learn how to debug existing software and help offload developer support responsibilities
• You will participate in an on-call rotation

The Must Haves
• We’re flexible! Take your pick: you have a BS in Computer Science, Mathematics, Engineering or related field or you have at least 5 years of IT experience
• You have at least 3 years of experience supporting internet applications either as a developer or a support engineer
• You have a working understanding of current Development Languages and Standards like HTML5, Java, CSS, XML, and SOAP/REST
• You can demonstrate experience working with Java Spring or have enough experience with other MVC frameworks to convince us that you’ll learn fast
• You can demonstrate strong knowledge of SQL
• Extra points for experience working with:
o ETL tools such as Informatica
o Report-building tools like MicroStrategy
o Salesforce.com
o Fatwire (Oracle Web Center)
o AS/400
o RedHat/Centos 5/6
o Tomcat 6/7 web application server, and Apache web server
• Your excellent communication skills and passion for working with software make you a customer service superstar 
Recruiter Amy Kilcoyne 
Apply Here
Apply Now

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