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Post Date 2/25/2014 
Title Sr. Operations Analyst 
Pay Rate Market 
Length 6-9 Months 
Location Minnetonka, MN 
Description Sr. Operations Analyst

Skills Required: Yrs.
ITIL 4-6 Yrs
Production Control 4-6 Yrs
UNIX 4-6 Yrs

***(NOTES)*** Some of the most critical experience/traits would be: -Experience with an Enterprise Job Scheduling Tool, including building jobs within the tool and using the tool to manage jobs within the environment. -Experience with an ETL tool such as Informatica, including general troubleshooting of ETL jobs and reviewing error logs for failed jobs -Experience with managed file transfer tool and building file transfer jobs to exchange data with trading partners.

Candidate would have experience with one of the three above, and they are listed in order of priority.

Other helpful experience: -3 years of experience in a Unix environment with understanding of shell scripts, file permissions, etc -3 years of experience in an IT Operational setting -ITIL Certification

POSITION OVERVIEW: The IT Operations Analyst will provide system operations support for *client*, including managed file transfer (MFT) and Enterprise Scheduling Tools (EST). The role includes primary accountability for configuring, scheduling, maintaining, monitoring and reporting on IT operational processes and administration of the EST and MFT platforms.

The ideal candidate will have a proven track record in monitoring and management of enterprise systems. The successful candidate will participate in planning and support for a complex operating environment that incorporates a diverse set of hardware and software platforms. We require expertise with the configuration and use of system monitoring tools, development of comprehensive operations policies and procedures, use of MFT and EST tools, development of metric and reporting solutions, adherence to production controls processes and problem management.

Responsibilities also include serving as an escalation point for operational issues, assisting with root case analysis and problem resolution and performing routine software maintenance. To be effective, the candidate must utilize excellent interpersonal communication and project management skills for facilitation of interactions within the organization. Individuals must also have significant experience in network and computer systems operations, preferably with a high-availability, e-commerce environment.

Employee is required to accurately track work time based on project and daily work activities according to IT department guidelines.

ESSENTIAL QUALIFICATIONS/REQUIREMENTS: EDUCATION/EXPERIENCE: Education Level: Bachelor's Degree Years of experience required: 5 years

Specific types of experience required: Bachelors degree in a technical area of expertise. Technical courses and/or certifications relevant to data center environments 5-7 years experience in a related position function 3-5 years experience with an Enterprise Scheduling Tool and monitoring tools 1-3 years experience with supporting MFT jobs ITIL Foundation Certification is desired Strong verbal and written communication skills. Demonstrated experience with Unix and Windows systems. Demonstrated task management and analytical skills. Experience leading and working in an extremely high-growth environment.

Should you have an interest in discussing this opportunity, feel free to get in touch with me at cjohnson(at)yorksolutions(dot)net. I would be more than happy to speak with you!

Corey Johnson
Manager, Consulting Services | York Solutions, LLC 
Recruiter Corey Johnson 
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